ITIL Foundation Online Course | 25 PDU | PM Simplify

ITIL Foundation Course

PDUs : 25
365 days access
Downloadable Course material in PDF format
Course completion certificate available online
354 people bought this course.
 
 

Course Objective

Candidates can expect to gain knowledge and understanding in the following upon successful completion of the education and examination components related to this certification.

  • Service management as a practice (comprehension)
  • The ITIL service lifecycle (comprehension)
  • Generic concepts and definitions (awareness)
  • Key principles and models (comprehension)
  • Selected processes (awareness)
  • Selected functions (awareness)
  • Selected roles (awareness)
  • Technology and architecture (awareness)
  • Competence and training (awareness)

Course Content & Preview

  • Introduction To ITILĀ®
  • Key Concepts
  • Service Strategy
  • Service Design
  • Service Transition
  • Service Operation
  • Continual Service Improvement
  • Functions
  • Roles
  • Technology & Architecture
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ITIL Foundation Course

PMI Talent Triangle Distribution for PDUs

Technical Strategic Leadership Total PDUs
PMP/PgMP 10 5 10 25
PfMP 0 5 10 15
PMI-ACP 5 5 10 20
PMI-RMP 5 5 10 20
PMI-SP 5 5 10 20
PMP-PBA 0 5 10 15

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